We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electrician

Electri-Tech Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Electri-Tech Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Electri-Tech Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/21/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      It was to be rewired and signed off by city. The company couldn't get the electrical signed off so they wanted me to put the kitchen in so they could get it signed off. Now the kitchen is in and they want to charge an additional $900 to get the permit signed off they pulled.

      Business Response

      Date: 03/25/2024


      There are three points we would like to make about our work with *****************************.

      *Early in 2022 ******* had signed a quote (see attached quote) and contracted with us to Rewire her Residence. We explained at the time, and it was noted in the quote that the walls would need to be open (dry wall removed).  When we arrived to start the work that had not been done. ******* said she changed her mind and didnt open the walls. We explained it would be an additional charge to pull wire; possible $2000 or more. She said that was fine and we continued. When we billed her for our services, she said she wasnt paying for that additional work.

      *We wired the kitchen per her drawing, but the county would not sign off on the work without the cabinets being in place, so late in 2022 we paused work so she could have the cabinets installed. May of 2023 ******* and Electri-Tech received notice that the permit would be expiring soon (see attached letter). In December of 2023 ******* called to inform us the kitchen had been completed and we could now finish our work. We emailed ******* letting her know that the permit needed to be reissued and we would go over everything and get her an updated quote. Our Manager spoke with ******* at this time. In January 2024 we emailed a quote for $901.45 to re-in state and finalize the permit. We followed up with an email that the quote had been sent. ******* responded that she didn't receive the quote and she filed a complaint with the Better Business Bureau.

      ******** placed a call to us and proceeded to scream profanities at our receptionist. 

      Customer Answer

      Date: 04/10/2024

      No one could send tell me if the electrical permit had been signed off. They wouldnt pull up the electrical permit for me. The receptionist said she couldn't do it and couldn't understand what I was saying. No I would never curse at them. I was trying to see what they called out on the inspection and if the final was done. They never explained anything or called me. Then I found the inspector wanted the kitchen installed. We are finally working back on this house again trying to get the electrical passed we are almost done. Just need the bathroom vanity installed. And that's it.
      The receptionist lady was new and had no idea what she was doing used to be ******** I did pay extra.

    Electri-Tech Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.