We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

RV Storage

TNT RTS, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Storage.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been storing my vehicle with this company since 2016 they charge me $50 per month to store my **** Camaro Classic. They bill me online on about the 28th of each month and the bill would need to be paid no later than the 5th of each month to prevent late fees of $25. All my bills were paid on time however in the past few months I started receiving bills with with additional amounts ranges from $50 to $350 the bills do not specify what the additional billed amounts are for. when I enquired he claimed they were accumulation of late fees and monthly additional fees applied on late fees. I have argued and was able to proof that all my bills were paid on time since all my payments were made online I was able to retrieve the records. However He failed to provide me with explanation or records as of which months if any he received my payments late.AS I have started to dig deeper into the billing software he is using and what I have discovered that the software triggered to assign fees ahead for months that have not occurred yet. Which considered an act of fraud, when I have confronted him he immediately stooped sending me bills I have no other ways to pay for my stored car he also wont answer my emails, calls or letters . I am concerned about my stored vehicle.By law he is required to send letters by US mail informing customers of the status of their stored car when enquired. Peoples feed back on this company from the public that he is not providing enough time for bills from date received to be paid or have a grace *******

TNT RTS, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.