Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/15/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired Lincoln county builders to build a deck for me. This is not a complaint about the 5 and a half months it took to complete it, the deck was finally finished and Lincoln county builders were paid in full. I have the receipts to prove it. Now Im getting contacted by ******** lumber in ******* ****** because charges that the builder **** on this job were never paid. Now ********* lumber is threatening to put a lien on my house if they cant collect the money from Lincoln county builders. This is absolutely absurd to me. What do you do?

  Business Response

  Date: 06/15/2023

  
  Well you definitely dont close your contractors account for 2 weeks.
  And should listen to the person and company who has told you its just a notice like the one you got at the beginning of the job. 
  For there protection and yours and mine. 
  This has been a long difficult situation to listen to. 
  There was a complaint for not getting back to you in two days and then the belittling rude bully tactics through entire job. 
  while you know Im paying for and reframing your deck for free. I did these things because of delay. This still wasnt enough you had to go around town and say anything you wanted to insure I was harmed by your words acted on just felling with out concern of me.
  But at the end of the day I will pay the bill as you already know. But actions you were told and doing definitely has set this in motion 
  

  
  

• Initial Complaint

  Date:02/08/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Contractor (Owner, ***********************) was hired to complete deck work, 5 months has passed, worked only one week, deck is partially built and contractor is no longer responding to any calls or text messages. Contractor has taken money and neglected to provided promised services.

  Business Response

  Date: 03/07/2023

  This was a 3 day miss communication. I have solves this issue on the 4 day. To my knowledge there  is a month that was delayed due to picking out decking on owner end. At the time of picking decking out was some delays of Covid related issues. I have went above and beyond to insure a Quilty of craftsmanship at my cost this has been resolved