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Business Profile

Furniture Stores

M Jacobs Fine Furniture

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

This profile includes reviews for M Jacobs Fine Furniture's headquarters and its corporate-owned locations. To view all corporate locations, see

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M Jacobs Fine Furniture has 5 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromJoan S

      Date: 01/12/2024

      1 star
      I would never recommend this business to buy furniture. They do not care about the customer once they have your money. After my husband dies I decided to move to a smaller residence. I went there and purchased several pieces of furniture. It took quite a bit of time for the items to come. When my sofa was delivered, I called and said this was not the fabric I ordered. The managers response that they were out of the fabric I wanted so HE chose a different one. I told him he should have called me so I could pick it out. He just said they could not take it back. I wrote a letter to the owner, ***************** and he refused to even respond. Stay away from this store and shop elsewhere.
    • Review fromGORDON G

      Date: 09/09/2023

      1 star
      Purchased a ******* "floor model" Eckornes chair. Delivery was fine but I decided that the chair was not a good fit for our home.The no refund policy is bad enough but the substitute item must be purchased within 14 days of the return even though the store already had our *******. There is a separate document that the customer is required to sign stating that they agree to the 14 day new purchase. It is not stated on the sale invoice or receipt.Very poor business practice. BUYER BEWARE.

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