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Business Profile

Collections Agencies

OCSI LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is not a vaild debt. Was not settled in court and disputing it due to domestic violence however; this keeps showing up on my credit report. Legally needs be handle before putting on my credit score.

  • Initial Complaint

    Date:01/27/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business never tried to solve the problem with me they never said my information was goin to be given to a 3 rd party the information was wrong on address and billing information no proof of damages and or bill was included when I contacted the bill collector to see why this was happened the creditor was rude and hung up in my face and I had not yet explained the situation at hand and really just wanted to clarify because I currently am going through an identity theft claim and this claim does not belong to me and I would like this solution resolved

    Business Response

    Date: 02/09/2023

    The property that the bill is owed to mailed a breakdown of the charges to the last known address, which was the property address, in hopes that there was a forwarding address with the post office.  The final accounting was mailed on September 17, 2022.  The account was placed for collection on November 15, 2022.  Oregon Credit Systems, **** also sent a notification to the last known address and it was returned by the post office "not deliverable as addressed unable to forward return to sender".  We tried to reach the individual by phone however the number that we had was disconnected.  The individual called Oregon Credit Systems, **** on January 11, 2023 stating she wanted to dispute the account because she had never received her security deposit back.  She was informed that the balance owing was after her security deposit had been applied.  She was informed that there wasn't a correct address on file and that Oregon Credit Systems, **** would send her a breakdown of the charges if she would provide a correct address.  She refused to give a correct and stated she would be contacting the original creditor and then she terminated the call.  Oregon Credit Systems, **** has had no further contact with her since she called on January 11, 2023.

OCSI LLC is NOT a BBB Accredited Business.

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