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Business Profile

Air Conditioning Contractor

Rundle Hvac

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business owner was very rude and disrespectful to children as they were playing in the street using bad language at them and threatening with calling the cops when in fact he was the adult cussing at children

    Business Response

    Date: 05/22/2023

    WHILE WORKING ON A SATURDAY TO HELP A CUSTOMER. FIRST OFF, THE COMPLAINTENT IS A PRIOR CUSTOMER WHO COULD NOT PAY HIS BILL AND I REFUSED SERVICE. IN THE MIDST OF THE *** I CAME OUT AND FOUND A YOUNG BOY MAYBE 11 PLAYING WITH A BALL AROUND MY TRUCK. I ASKED HIM NOT TO PLAY BALL AROUND MY TRUCK. THE NEXT TIME I CAME OUT THE BOY WAS STILL RIDING HIS SCOOTER AROUND MY TRUCK. I SUGGESTED I ALREADY ASKED HIM NOT TO PLAY NEAR MY TRUCK. HE COMMENTED IM NOT PLAYIMG BALL. I SUGGESTED MAYBE I SHOULD TALK TO HIS PARENTS.  UPN MY NEXT RETURN TO MY TRUCK *********** WAS YELLING AT ME FROM HIS FRONT PORCH APPROXINEBTLY 100 FT AWAY. I COULD SEE THE FATHER WAS ACTING AS OLD AS THE CHILD AND IGNORED HIM. THE NEXT TIME I CAME TO MY TRUCK AND THE BOY WAS STILL RIDING HIS SCOOTER AROUND MY TRUCK. I SUGGESTED I CALL THE POLICE. NEVER SAW OR HEARD FROM THE PLAINTIIFF OR HIS SON AGAIN. AS I LEFT THE **** THAT DAY I STOPPED FOR A PEPSI AND FOUND THE ATTACHED SIGN. MR ***** CHILD WAS IN THE WRONG PER TRAILER **** RULES. I PLAN TO GO TO THE TRAILER **** OFFICE AND FILE A COMPLAINT OF MY OWN. TODAY.

Rundle Hvac is NOT a BBB Accredited Business.

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