We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Residential General Contractor

Nomin8ED Remodeling and Finish, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Residential General Contractor.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contractor started our project over two months ago and still not complete. Texts ** saying hes on his way and doesn't show up, if at all. Has been there 2 times for 2 hours each the last two weeks. Asked us to pay ahead to help with medical expenses for family. Promises to complete on a certain date but does not comply. Contractor still has things to do and contractor does not show up at all. We just want the work done. Enough is enough. Told us his contractors license lapsed so couldnt work at one point. Other than that, out and out lies. No show no call, means no money.

    Business Response

    Date: 09/16/2023

    Having problems personal and professional. I will do everything in my power to get this resolved! 

    Customer Answer

    Date: 09/16/2023

     
    Complaint: 20612031

    I am rejecting this response because: We have been trying to resolve this for the last month but he has shown up for two hours twice. Continual lying about making an effort is not acceptable. Didn't show up the last two days and said he would.  Actions speak louder than words

    Sincerely,

    ***** And *******************

    Business Response

    Date: 09/25/2023

    We have a plan to go over in the beginning of October to get it wrapped up.  October 5th, 6th and 8th.

    Customer Answer

    Date: 09/25/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  However. If this is not completed in the time agreed to, we will take legal action 

    Sincerely,

    ***** And *******************

    Customer Answer

    Date: 10/07/2023

    This situation has not been resolved.  The contractor was supposed to finish on October 5, 6th and 9th. As predicted, he didn't show October 5 or 6,lied about coming October 6 and never showed. October 5th stated he had to have a tooth pulled and would be over after. After his appointment he said his mouth was shredded and would be over October 6. He has said he'll return a piece of cabinet that we need as well as some money, and has failed again to show. We'll be proceeding  with a ccb complaint and seeking money from him. The pictures are only a few things that need done or are done very poorly. 

  • Initial Complaint

    Date:08/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nomin8ed and I worked out an agreement to remove old metal roofing over my patio and replace with plywood, waterproof barrier and new metal covering. I was invoiced in January of 2022 and paid in full for all labor and materials. Nomin8ed quickly got to work on the removal of the old roofing and replacement of the plyboard and protective barrier. I was promised that an order was placed for new metal and that it would be installed once it was received. Since that time, I've been promised that the metal is in on multiple occasions and promised that the guys would be here on specific dates to install. Each time that date arrived, the contractor did not arrive. I've been patient with them for months now given the personal reasons that have been cited by the Contractor for missing appointments. After over 18 months, I've now lost any confidence this work will ever be done. As such, I've asked for a refund of all of the metal that I paid for as well as 50% of the labor I paid for. I arrived at 50% due to the fact that the plywood and protective barrier was installed. However, this has now been exposed with no metal covering for over a year.

  • Initial Complaint

    Date:07/25/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired this construction company to do some work on our house. They had us pay them upfront, and they barely got started on the work, they never returned, and they will not refund our money that we paid them for materials and labor. We are asking for the materials money back since they never bought the materials that we gave them the money for. They owe us $3000.

    Business Response

    Date: 07/25/2023

    I want to do everything I can to get this resolved. Im willing to work with whomever I need to. Scheduling mistakes and budget mistakes on my part, it should have been handled differently. I agreed to reimburse **** and ***** and im working on securing the funds for return. I understand there complaint and will work to get them paid back. This is the first complaint of any kind about my business to anyone. Im taking it very serious and want to come to a resolution. **** and ***** gave me time, but I could not secure the funds in that time frame. I will work on getting this resolved as soon as possible.  Thank you

    Customer Answer

    Date: 07/25/2023

    The contractor, ****, *****, has promised ** for weeks now he will return on our money. He sets dates and times when the money will be sent to us in PayPal, but it never happens. He makes promise after promise and we give him every opportunity, and he never has followed through. A different excuse every time. Now he tells us h*** pay us by the end of the week but we dont believe him. Its another lie.

    Customer Answer

    Date: 07/28/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    Mark And ***************************

Nomin8ED Remodeling and Finish, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.