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Business Profile

Grocery Store

Wolf Creek General Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

This profile includes complaints for Wolf Creek General Store's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wolf Creek General Store has 2 locations, listed below.

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    • Wolf Creek General Store

      397 Old Highway 99 Wolf Creek, OR 97497

    • Wolf Creek General Store

      107 SETHER AVE #108 Glendale, OR 97442

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/15/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 1/12/25 at 12:16:27pm I stopped at Wolf Creek general store/****** gas to get gas. The outside signs all said cash $3.79 and credit $3.89. After I started pumping I noticed that it was actually $3.99 so I stopped pumping and went inside the store. I told the 1 guy thier price was off and he needed to fix it, he said no and called guy #2. I told him they overcharged me and he needed to fix it and he said no, prices change at noon. I told him I wouldn't know that, there's no signs that say they change at noon and I can only go by what you are advertising. Because at that point it's 20 minutes after noon, so he ranboutside to change the signs (I have pictures of that and the receipt) I told him again, he is supposed to honor what he has advertised and he refused. I'm on disability and need every ***** I can save and I don't need to be ripped off by a gas station. How many people do they do this too? They need to be held accountable.

    • Initial Complaint

      Date:02/03/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is stealing money from people especially from their food stamps they will charge one price in the store but later when you check your card balance they have taken additional money off your card without purchase or permission from card holder it has happened to my brother and a number of people in our community and we are sick of being stolen from they also ring you up for more items on the counter then you are purchasing I was rang up 5 times for 3 pizzas and when I mentioned it to them they act like because there is a strong language barrier they can not understand you I tried telling him to show me the screen and he just said no have a good day I said please take off the extra items I only got 3 he said oh no no ring up more and this is extremely frustrating

    Wolf Creek General Store is NOT a BBB Accredited Business.

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