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Business Profile

Concert Hall

Lehigh County Agricultural Society

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concert Hall.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased 2 adult tickets on 2/20/23 for the 4/8/23 date of event. Was told in an email the location of the event would be sent to ticket holders closer to the date. It was 3-4 days before the event before any hint of the location of Allentown was released to ticket holders and that want not even the confirmed location. Come the day of the event it was canceled due to "poor wind conditions" and in the email regarding this information we were given the option to take the rescheduled date or a refund. I opted for the refund a few days after the event and was told it was being "processed" on 4/21/23. I sent them a follow up email asking where my refund was on June 4th after reviewing the last 3 banks statements to find no refund was issued back to my card. I believe this business to be scamming people, similar to the fyre festival. This company as far as I can tell from their website does not have a physical location, the address entered is of the location they were allegedly hold the event.

Lehigh County Agricultural Society is NOT a BBB Accredited Business.

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