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Business Profile

Yoga Studio

Vibe Power Yoga

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Yoga Studio.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/16/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Vibe Power Yoga has unfair and unethical business practices and are not upfront about their policies when clients sign the intiial agreement and pay the membership. When I signed up for the monthly class plan, it was not outlined in the agreement about their cancellation policy for charging consumers an extra fee on top of the amount they paid for a class. It seems sneaky to hook a consumer and after they pay the membership to then make them aware of additional fees that were not agreed upon BEFORE paying and agreeing to the terms. I paid the full amount for a yoga class and was charged. I was unable to attend the class on 4/13/25 due to my child being sick the day of and was charged an extra $18 (I paid $16 for the class) so they charged me almost double the amount for missing the class. Again, this was not in their initial terms and agreement when I paid for and signed for the membership. This seems sneaky and unfair to do to a consumer. Its not so much about the money owed, but the dishonest and sneaky practices they are using to charge consumers extra money after signing the initial agreement at double the price paid for the class. Ive attached the agreement and terms I agreed to when I paid for the membership.

  • Initial Complaint

    Date:08/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 18th 2024- $94.34 Over a month ago I removed credit information from Vibe power yogas website because there is no way to call the yoga studio or independently cancel your subscription. Today I received a transaction on the card that I had removed from their files and had to check 4 different places to contact the business owner. When confronted she said I had to give 30 days notice to cancel despite me having removed my credit information from their web over a month prior. There is also no way to cancel prior to them charging you for a month you do not want.

Vibe Power Yoga is NOT a BBB Accredited Business.

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