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Business Profile

Real Estate Agents

Miklas Realty

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/12/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    in August of 2023 I was purchasing a house this company was selling .I put a good faith deposit of $1,000 however I did not purchase the home because it was found to have issues including major electrical issues they were not interested in fixing the problem correctly .They refuse to send me my deposit back . $1,000.00

    Business Response

    Date: 01/03/2024

    We have repeatedly reached out to ***************************** via her buyers agent as our office Miklas Realty did not represent her in this transaction.  Attached you will see the original contract executed on all parties that ******* agreed to pay $3000.00 in a deposit in which only $1000.00 was received.  She was to be transferring monies around and her agents said she would provide it to us when it was done.   Never received.   

    In good faith our office continued wit the contract and ***************** had her inspections EVEN though she did not elect them in the original contract. Pages 7-8 on the Standard Agreement of Sale of Real Estate where she WAIVED all inspections.  

    Also see attached documents where ***************** was also given a price reduction in price, even though the inspections were waived and the home was AS-IS.   When inspections are waived in the stae of PA they are doing inspections for their own informational purposes only. However in this case the seller reviewed ********************* concerns and agreed to a price reductionPlease See where ***************** was responsive to that on form CHange in Terms Addendum where it was executed and agents also agree to reduce their comissions for the seller to pay ****************** 

    You will aslo see attached that sellers side and agent started the termination of sale due to ***************** not responding to her agent calls, messsages and we sent over a termination where it shows the buyer default for non coorespondence where seller was asking for the whole $3000.00 that was due as damages since ***************** never responded.  

    Her agent that she should have been responding with about the tremination is not us, in her defaulting of losing her deposit is 

    ******************************* with *********** *******   Her Buyers Agent.    

    I have also gotten involved with this transaction by reaching out to *******'s Agent *************; and her Broker *********************** the Broker of *********** *******.   He called me back after repeated calls by him and his agent to reach ******************  She never responded. 

    So in a response Seller is *********** receiving the full $3000.00 from ***************** and additional steps in the process wit the local association have been started.  

    She should have been in contact with her agents when they needed to speak to her.  It is not a complaint we feel should be towards our office as we are just following the terms of the contract *************** executed. 

    We are not refusing anything, there is the proper paperwork needed for the release and she does not respond to her agents.  So By the law with PA we are to hold deposits in ur escrow until both parties execute paperwork to an agreement or the court issues and ageement and release documents for us to release it.   You can see the forms in the additional paperwork where sellers were parties termination and ***************** never responded to her agent.  

    Feel Free to contact me for any more information you may need. 

    Thank you

    ******* Miklas

    Associate Broker

    Miklas Realty 

    Customer Answer

    Date: 01/09/2024

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: ********

    I am rejecting this response because the electrical was so outdated and the appraisal did not address this issue . the owners wanted to have a family business come and do the work . there was wiring on the outside of house the basement door leaked . THIS House was sold  . Return My Deposit. 

    Regards,

    *****************************

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