Reviews

Review Details

• Review fromRonald K

  Date: 03/24/2023

  1 star
  Actually I've never had a problem with pick-up, but this company is plagued with billing problems. They seem to change their billing dates around, causing confusion, and either don't send a bill, or send it just a few days before the due date, then they take over three weeks to negotiate the payment. My last bill said "Pay this amount $4.20". It appeared to have an adjustment, so I thought nothing of it. Of course, the bill had been prepared incorrectly, so this next bill will be doubled, probably with late charges which they like to add. County Hauling's Customer Service Representatives obviously take the brunt of the company's incompetence, are extremely rude, and will literally laugh at you if you ask to speak to a supervisor. My neighbors have had many problems with them, too, so I'm not talking about isolated incidents. They really don't need to care, as they know they're under municipal contract, and residents have to deal with them.
  
  
  
  
  

• Review fromMike L

  Date: 03/09/2023

  1 star
  Horrible service-did not pick up trash 3 times in the last 5 weeks. Called company numerous times with no results. If I had a choice, would not use them as provider. Would not recommend to my worst enemy.

• Review fromJamie H

  Date: 12/08/2022

  1 star
  This company isn't worth 1 star. We moved to a new house beginning of Nov. Our account is in good standing, garbage hasn't been picked up in 3 weeks. We are now on the 4th miss. Multiple calls. They say they'll schedule a missed pickup. Never show. We even asked to speak to the supervisor and nothing. I even flagged down the truck up the road to tell them. Driver said we gotcha. They were 1/2 mile away and didn't come back! Finally spoke to our township supervisor that got a hold of them. Supposedly they will be here tomorrow. I won't hold my breath

• Review fromMichael H

  Date: 10/04/2022

  1 star
  I follow all their rules/requirements for garbage pick-up. They still fail to consistently take my garbage. I call and email...still no resolution. Reading the other reviews on this site, this seems to be an issue for a good many of their customers. Why is nothing done? How are they still in business? Perhaps a class action lawsuit will do the trick?

• Review fromKevin L

  Date: 08/11/2022

  1 star

  Kevin L

  Date: 08/11/2022

  My garbage was not picked up on the scheduled day. My neighbors on both side and across the street was. I called County Hauling and was told they would send the message to their dispatch. It was not picked up on Friday, Saturday or Monday. I called each day, including Tuesday which is when it was finally picked up. When I called Tuesday they stated that my garbage was not picked due to the yard waste being to heavy. I told her that there is no yard waste. The contents are in white kitchen trash bags. The can did not weigh more than 30 pounds.This was not an isolated incident. another person's garbage was not picked up last week. This happens all too often.

  County Hauling LLC

  Date: 08/12/2022

  We apologize for the inconvenience. Can you tell me know what your address is so we can look into this further.