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Business Profile

Insurance Claims Processing

Total Public Adjusting, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Claims Processing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally file a complaint against ***** ****** and Total Public Adjusting, Inc., located at ***********************************************. Mr. ****** contacted me regarding a potential insurance claim for hail damage to my property, which I initially considered. However, I have since decided not to pursue this claim and no longer wish to be involved in this process.Despite my decision, Mr. ****** has not reached out to my insurance company to officially withdraw the claim. As a result, my insurer still requires action from the public adjuster to formally close this matter. This delay is causing unnecessary complications, and I find it to be an unacceptable business practice.Additionally, I take issue with the way this business operatesspecifically, its approach of proactively seeking claims for damages that property owners may not have even noticed. Encouraging claims in this manner can put unnecessary strain on insurance companies and potentially drive up premiums for policyholders. I believe this practice is misleading and could be harmful to consumers.I am requesting that the BBB review this businesss practices and take any appropriate action necessary to ensure they operate in an ethical and transparent manner. Furthermore, I would like assistance in ensuring that Mr. ****** officially withdraws my claim with the insurance company immediately.Please let me know if any additional information is needed to process this complaint. I appreciate your time and attention to this matter.

Total Public Adjusting, Inc. is NOT a BBB Accredited Business.

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