We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Arx Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Arx Management's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Arx Management has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/07/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 3/16/2025 I had a rotten tree from my yard fall onto my picnic table, grill and my 2000 **** mustang. I rent the land my home is on. We contacted the owner of the trailer court, and he informed us that he has no intentions of reimbursement for the damages from the tree. As the owner of the trailer park, I believe it is his responsibility to file a claim with his property insurance. All correspondence has resulted in nothing being done. I would just like my car repaired and the ruined items replaced

    • Initial Complaint

      Date:06/11/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I live in a mobile home park and it was recent taken over by ARX Communities. I have a huge hole in my backyard that was dug 6 months ago to do electrical work. The hole was never fixed and it is a huge liability to them. I call them multiple times a day and leave messages and no one ever gets back to me. I have called the maintenance emergency line, without ever hearing back from anyone. The guy I have sent pics and talked to previously never gives maintenance my messages(told to me by ****, the manager of maintenance). His name is **** and when I ask him to speak with a manager or supervisor he claims he doesnt know who that would be..I need help in having someone come out to my property in regards to this huge hole in my backyard.Thank you

    • Initial Complaint

      Date:03/14/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 29,2024 I mailed my rent check to the ************, ** address. On March 11,2024 I received a phone call from the rent manager stating they never received the check. I said I would call back the next day to see if they received it, he said no and so I dont get charged a late fee I should make the payment with him & to stop payment on the check, which I did, but they had already deposited my check in the bank, so the stop payment didnt go through. This caused me an overdraft fee as well as not having money for my bills. This is the second time they did this to me, the first time was in July. This is supposed to be the rent management, how can he possibly NOT know when they receive and cash a rent check?! When I call to ask for a refund Im spoken to like this is my fault and hung up on. They closed the on-site management office so its difficult to get help and this is a very poor way to run a business. It boggles my mind how they can receive and cash your rent check and call to say they never received it ~ not once but twice. They have left me with an overdraft fee and short the rest of the month. I would think twice about moving into one of these communities.

    • Initial Complaint

      Date:11/28/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      When water main repairs where being done they cause massive water surges through entire mobile home park causing many home leaks mine was one with a 900$ water bill from arx I connot afford there mistakes and refuse to pay that there is others with same issue they have ignored my emails and have not responded.

    • Initial Complaint

      Date:11/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm a disabled individual and I live in a Mobile home park. A few days ago the maintenance office was informed that they had a water leak due to broken pipes. And because of this and then turning the water on and off a number of times. Caused my pipe to break at my hot water heater. I a disabled person was given till the end of the day Friday November 3 to fix it or they will end up shutting it off.. I can't be with out running water. They will not help me to fix the problem. And I have tried getting help through ****, CEO and other places.. but no one will help me..

    Arx Management is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.