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Business Profile

Estate Liquidators

Top-Notch Estate Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Liquidators.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Auctioneer, AKA Top Notch Estate sales Co., is lying to have send a check from an auction proceed that, **** ( owner of the business) , when contacted by email, she has told me that check has been mail.

  • Initial Complaint

    Date:03/09/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had estate sale at my house end of January and am not getting paid for items sold

  • Initial Complaint

    Date:03/08/2023

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business was hired for estate sale at my parents house October 2022. I have not received payment or documentation of items sold, cash total, etc. I have contacted her multiple times via phone and email without any contact or action from her. I am trying to close out an estate. It is deplorable that a business would prey on people mourning a loss and keep ALL of the proceeds. I am demanding a list of items sold and the cash due my Moms estate.

  • Initial Complaint

    Date:02/08/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had an estate sale at our house as we were selling our house. We contracted with Top-Notch Estate Sales to sell furniture and home furnishings. We signed a contract where Top Notch Estate Sales (owner, ***********************) would receive 38% of the proceeds and we would receive the other 62% ($6,999). Sale was Dec 10th and 11th with final pickups at the house on Dec 17th. We were to receive a sales proceeds sheet and the check 15 days after Dec 17th. We had to repeatedly ask her for the sales proceeds chart, as well as our check. She sent the chart much later than expected, but never sent the check that was owed us. We repeatedly texted her and called her, with minimal correspondence from her. Never mention of when the check would be delivered.

Top-Notch Estate Sales is NOT a BBB Accredited Business.

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