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Business Profile

Fuel Oil

Patriot Fuel Oil, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fuel Oil.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Original company patriot oil installed a furnace and heat pump in 11/2021. The heater has been not working efficiently since and technicians came out and supposedly fixed it no charge due to warranty but to no avail. Few weeks ago, I called again and didnt get it fixed but the technician said a humidifier installed by same company 3/23 wasnt installed correctly and a few things needed to be repaired to furnace but when I spoke to company, I found out it was under new ownership and that the wouldnt honor any warranty of the humidifier and ongoing issues with furnace. I was forced to go to another company and got an estimate for repairs. This is not good service from any company especially one that only three years ago was paid for at big job as this

Patriot Fuel Oil, LLC is NOT a BBB Accredited Business.

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