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Business Profile

Home Improvement

K & B Home Improvements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had contractor to repair some plumbing underneath my manufactured home. The gentleman agreed over the phone to come out and look at it and then he tell me when he could get around to it. He came over and take a look and then left he said hed be there the next few days. I wanted him to know that I was serious about getting the work completed so I advanced him $100 to get started. When the weekend came around, I called him. He talked to me only very briefly and hung up. Then proceeded to text him several times, asking for my money to be returned since he wasnt going to do the job. He finally showed up to do the job and was done very quickly. He told me that I owe him $175 and I clarified if it was an additional money I already given him. **** then said he forgot so only $100. An increase of $25 for a prepayment? So I asked for an invoice. When he sent me the invoice, the price went from 175 to 200 to 225+! I sent him the **** five dollars that we owed him and agreed with my wife that we would never do business with him again.

K & B Home Improvements is NOT a BBB Accredited Business.

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