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Business Profile

Roofing Contractors

Tri State Roofing, Siding & Gutters Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/22/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September-October 2022, this company was hired to replace a 2-3 ft. rotten T1-11 on the bottom of the shed and then cover it with metal cover and install 16ft gutters. They did the job, and charged me $2,600 cash. The work was done very poorly--the gutters are leaking rain water, and the rotten T1-11 was not fully replaced. Another contractor had to re-do their job and when opened that metal cover, a piece of T1-11 has not been replaced and still rotten. I also hired them to wash the house, garage, sauna and the shed, and power wash the gutters for $2,100 and they asked for cash. The gutters were power washed for only approximately 16 ft. This company never showed me a license or insurance to do the job. Never provided invoices or receipts, although demanding to be paid in cash. I requested several times for receipts and invoices--they never provided to me. Very poor quality of work, not responsive. I had to hire another contractor to re-do their job. They also operate under * *** * ******************* although this company is not registered in the state of PA or on BBB. I would never recommend to work with or hire this company.

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