Complaints

This profile includes complaints for E & J’s Landscaping & Hauling's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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E & J’s Landscaping & Hauling has 2 locations, listed below.

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  E & J’s Landscaping & Hauling

  31 Upland Rd Brookhaven, PA 19015-3123

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  E & J’s Landscaping & Hauling

  115 Old Swede Rd Douglassville, PA 19518-1522

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/13/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  May 12th ,2022 E & J started work at our home. Trimming, mulching, cleanup, etc. We have a pool & weeds grow all through the bricks. I ask ****, as she was in charge of the workers that day, what WE could put on the weeds. She said, Don’t worry about it we can treat them with ********. I ask her what that was & she said it fills in the crevices around the bricks to smother & kill the weeds. I told her it had to be done before we uncover the pool for the summer. She said, we will do it today. May 30th, after the ******** treatment, the weeds were already growing as before. June 2nd, the pool people came to open our pool only to find the skimmers were thick with the ********. The skimmers have a cover on them, but the ******** gets wet & hardens like cement. The pool people were very unhappy about all the sand in the skimmers & had to leave to get a vacuum to clean the sand out costing us extra money & delay in opening our pool. June 13th , I ask **** to please take care of the weeds around the pool & our front walk which is also treated, but as the pool area, the ******** was unaffective in doing the job. Possibly it was not applied correctly. **** stopped by on July 12th & told me she would treat the weeds with a commercial product which I think she did, (only the pool area)but she promised me to stop every once or twice weekly thru the summer to get the weeds under control . July 30th, she still did not come & do as she promised. Aug. 6th was my last conversation with her. She said, I don’t know why the ******** didn’t work. We paid ****, $4267.00 for their work that day. I am only asking to be reimbursed for the ******** around the pool area & front walk which she never came back ONCE as she promised. The amount is $530.00 front walk & $960.00 in pool area. We have used. E & J for years & only wanted them to correct the ******** issue which definitely did not work or was applied totally wrong. Total for both areas is $1490.00