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Business Profile

Construction Services

Holben's Construction & Remodeling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    starting date 10-7-21. he left job on may 17th, stating he could no longer do construction work. Per contract, we were to get a 12x13 addition, made into a bedroom and to remodel the existing bedroom into a laundry/ bathroom. And was supposed to remodel an existing bathroom, but never even started. And was supposed to remodel the basement, but never completed anything but the demo. And, the metal roof that we bought and paid for was supposed to be installed, but after he quit, we had a roofer come to finish and found the metal 5 pcs of metal he did install on the new part of the addition, was not only installed wrong but also had cracks in it and was rusting so we bought all new metal and had it installed. He left stating he could not do construction any longer due to covid complications and never answered our call or texts to figure out reimbursement for incomplete work and all the work he did that needs fixed. had a friend call to get an estimate and he said he was so busy it wouldnt be till spring to do the quote. we gave him money for our floor and he admitted he used the money to buy his LLC and so we went and bought the floor and the money was to be deducted on the labor but he quit before we got that. Roof was way over cost from what he told us in the beginning quote and was never completed. He owes us at at least 15000 in unfinished work and we still have to pay someone to finish and fix his work. list of problems. Roof issues,trim inside not complete,bathroom not done, money he took for LLC not refunded, 5,000, doors dont close, used a lot of our material, we have excess material we didnt need but paid for, We disposed of his garbage and paid for, hall closet I had to complete, roof leaked due to no flashing, installed GFI'S wrong, two doors never installed, all repairs not complete, he did not have money for material so we purchased and picked up so we could at least get what we needed done. never got reimbursed. He is unorganized and unprofessionalandmore

Holben's Construction & Remodeling is NOT a BBB Accredited Business.

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