We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Batteries

Battery Warehouse Plus
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Battery Warehouse Plus's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Battery Warehouse Plus has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/01/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased 2 batteries for my side by side and paid like 165.00 a piece for them . I called them in October to tell them wanted me to it in to be tested. I told them it had a bad cell but they had to do there testing. Took it in and they did there testing and it was bad. It’s 7 months old they told me when I bought them they had 12 months warranty. They called me today and said they have to pro rate it .they told me I had to pay 148 for new battery which I’m not that’s almost as much as I payed for it. They would not give me a number to the owner that owns it and employee told me to contact you guys .

      Business Response

      Date: 05/29/2025

      We offer a 12 month pro rated warranty on seasonal product. We do are best to educate the customer at time of purchase how to maintain the product to get optimal life from the battery. Once the product leaves the store we have no control over how the product is maintained and or used. It seems we tried to charge the product and return to useable service as a free courtesy, but that was unsuccessful.  The product has a warranty, not a guarantee. Industry standard warranties, are 90 day replacement, with no additional warranty or a 12 month pro rated warranty. We have elected to use the 12 month pro rated warranty. This option allows for the customer to at least have some warranty after 90 days. These unfortunate cases are within our warranty process company wide and has served our customers well for nearly 32 years.

    Battery Warehouse Plus is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.