Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Armstrong Comfort Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

This profile includes reviews for Armstrong Comfort Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Armstrong Comfort Solutions has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJennifer R

      Date: 09/19/2024

      2 stars
      Very pleased with the service delivered on-site as the plumber was friendly and competent, and they got someone out the same day which was important since we were having a countertop install done in the bathroom and the water shut-off valves were no longer working requiring us to shut down water in the house. The cost however was extremely high (over $500/hour of effort ) and was not quoted before the plumber was at the house. Supplies were mostly limited to 2 pairs of water shut-off valves, the installation took a bit less than 2 hours, but the cost was over $1200. Since the invoice did not detail what was labor vs parts vs same-day fee, it is unclear how things added up, but overall very very pricy.
    • Review fromJose H

      Date: 02/07/2023

      2 stars
      The good news: After we called ACS, **** came the next day to fix a water drip over the coat closet from the toilet overflow on the second floor. The bad news: After a quick review, he suggested that the toilet was clogged and that was the cause of the problem. He used a 'snake' to try to unclog it, and caused a lot of water to overflow in the bathroom and onto the closet again, through the living room floor to the basement. The toilet was not clogged, as when flushed the water in a cyclone fashion, delayed but went through. During this operation,, ***** had spilled all over and he asked for towels or rags to dry the bathroom--which he should have brought with him. The water kept dripping and I had to place a bucket to avoid it more damage to the closet and floor, He concluded without further research, that he needed to place a camera inside the toilet drain pipe to see where the clog was, and would let us know the cost. He also suggested to replace the whole main drain cast iron pipe as it was in poor shape. He also had to use our plunger, as he had not brought his tools jnto the house. At the same time, his truck was left running, as if he had another appointment at the end of the day. He collected his fee of $ 164 for coming and using the 'snake'. After pulling hard the front door handle, it broke and we were locked inside. Fortunately, he helped to open the door and taped it with duct tape that we had as well our s**** driver. In summary, my wife and I think that he was not interested in solving the problem and left us with the drip. He didn't care to hear what I was telling him about the overflow that was the real cause of the problem--water seeping under the toilet to a hole over the closet. Fortunately, the drip has stopped now by itself, and we don't need the toilet removal nor the camera check-up. The cast iron main drain is still working fine and does not need replacement for now. We did not have a good experience with him.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.