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Business Profile

Construction Services

CRS Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/07/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife and I hired this company to install a 3/4in water line from the main water tap into the side of our home - PAID in FULL since week of 3/10/23. Note the main water line is new to the street and was installed by the same company across the front of our property- Richland Township was paid directly IN FULL 02/2023. This company has been disrespectful to our property (scars from equipement exceeding 18 feet in diameter at places, using our well water spicket to clean concrete tools without permission, destroyed a long standing perennial flower bed, left our side yard with a lower grade that holds water, poorly patched the end of our driveway - the road run off drains through the patch (NOTE: all asphalt patches on our lane were redone 05/2023 except our driveway, despite owner aware of concern since 03/2023 (phone call-text), unearthing a 220 power line during dig that has yet to be reburied). This company has been disrespectful of our time (frequent non- answering of calls, multiple no shows - unwilling to revisit property to directly see our concerns, unresponsive to multiple communication attempts (email-text-phone call). My greatest concern is a 220 power line that remains exposed at ground level at the side of our home - this line was pulled out of the ground 2-3 feet by said company's equipment and was never re-buried. Owners are well aware of this enormous safety concern, as we have 3 small children. No action has been taken despite company owners directly aware of our concerns since 6/2/23. Our other concerns of work done on our property has also been brought to their attention and said company has expressed no intent to remedy.

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