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Business Profile

Insulation Contractors

Solaire Energy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insulation Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/06/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When I was offered the solar panels I was offered, they were able to replace my windows and reduce my electricity bill by 100% but I got neither and I'm stuck with 2 different bills electricity and solar but it's frustrating because I got the solar for over 53000 which they made it seem as if the replacement of the windows was included in the price my window replacement but then was told that the lady that came to my house was fired from her job because they don't offer windows and then I explained to her what was going on and she at first sounded like she wanted to help but has only been giving me the round around, I have had no help to see what is going on since I've been having bills over 100 dollars every month and having to pay the solar bill as well as electric

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