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Business Profile

Online Retailer

Waldo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Waldo's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Waldo has 2 locations, listed below.

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    • Waldo

      1495 Dennison Cir Carlisle, PA 17015-7678

    • Waldo

      455 W 37th St Apt 604 New York, NY 10018-4091

    Customer Review Ratings

    1/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromAutumn P

      Date: 10/11/2022

      1 star
      They owe me money. Charged my account and never sent the contacts. They also shorted me 20 contacts from the previous order. I've contacted customer service through phone, email and messenger and no one has refunded me!
    • Review fromLauren R

      Date: 10/06/2022

      1 star
      I wish I could rate Waldo zero stars. This used to be an amazing service and it’s become a complete scam. I ordered contacts in AUGUST and received zero communication that my contacts were out of stock. After many, many phone calls and emails, I got an estimated delivery date of October 21. And even that wasn’t definitive. I can’t believe I got the runaround so many times. This company is a nightmare, which is such a bummer because I loved their hydro boost lenses. Not worth the headache. I still have not received a refund or contacts.

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