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Business Profile

Auto Repairs

Mike's Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/21/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on 7/13/23 I transferred my insurance and plates to the purchase of a 2006 ***************** 4x4 ST. A week later, I took the Insurance Identification card to *********************** Insurance & ********* Agency with concerns about having insurance for my vehicle because I received a notice for cancelation. I showed my agent my Identification card and he informed me that the ID was illegal and that I was not legally or properly Insured. It cost me an additional $450.00 to get insured. After ensuring my truck properly, I went to ****'s ************* for my money back and no one was in the office. My complain is that ****'s *************, took my money and gave me knowingly a Falsified ID card for the purpose of making money and I am *********** recieve my money back because the transaction with ****'s ************* was illegal acco0rding to my insurance agent and agency.

    Business Response

    Date: 10/30/2023

    Dear Sir of BBB

    This is respond for *** ****** ******* Complaine about $450.00 he paid when did title transfer and registration, but he did not.  Paid any money for insurance like what he say.  Because we do not do insurance and he has one allready so we get copy of his insurance from his agent faxed to us because we have to keep copy for PenDot Requainel (sic).  So money paid by ** ******* is 

    $352.00   PenDot Fees + Tax

       20.00    online fee

      100.00  Notary Fee

    $450.00 Paid by *** ****** 

    There is no insurance money charged by us because he has his own insurance and within 10 days of Registration.  He must call his insurance to add 2006 **** *** Tk to his policy.  If he get cancelation notice meens he is late on some payment of his insurance, we has nothing to do in this case.

    Thanks

Mike's Auto Service is NOT a BBB Accredited Business.

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