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Business Profile

Heating and Air Conditioning

Harvey’s Heating and Cooling of PA, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had contracted Harveys heating and cooling of **, LLC on O4/13/23 to replace a heat exchanger on my trane HVAC with a promised date of two weeks. He verbally quoted $3400.00. He claimed that he was going to draft a contract and bring it on the 04/17/23. On 04/17/23, he stated that he accidentally left the contract and his girlfriend who is his manager was emailing it to me and deposit of $3000.00 was needed to purchase the materials. Without the repairs to my HVAC unit, my landlord had refused to renew my lease, so I was compelled to give him the check with the promise of receiving the email. Also, since he was working on a couple of hvac units in the area, I trusted him to do the right thing.Even since I gave him the money, it has been one promise after the other, its either the heat exchanger has been bought and was in his garage or he bought the wrong size or the weather was either too cold or hot, just to mention a few. My husband offered to pick up the heat exchanger and when he was ready to fix it, it will be available. He just disappeared and any time he is the neighborhood and sees my car, he runs away. All calls, messages and emails have not been responded to. We have been without heat the whole of this winter and have to use space heaters which **************** is aware of.. He is deliberately trying to keep my money and not do the job. I had called another HVAC, Summit Heating for a quote, but I need the refund to have this company repair my unit.On 02/08/23, I filed a complaint with ******** State Attorney General and he never responded to their letter sent to him nor any messages left.

Harvey’s Heating and Cooling of PA, LLC is NOT a BBB Accredited Business.

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