We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Kitchen Design

JK's Kitchen and Design Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Kitchen Design.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired jk kitchen to remodel our kitchen and a few rooms on may20th,2023. As we went there were some issues they assured us we could have them fix in a timely manner. That fell through and over time he stopped coming more and more to points he didnt show up for weeks. He left our house with leaks and fire hazard electrical issues. He had our whole first floor on one 20 amp breaker and left our panel box open for months. Our plumbing is still cut out in spots 6 months later and the new plumbing is level. There is no drain pitch so its only a matter of time till it has issues. We had to have anew contractor come to address the major issues,(wire and plumbing) so we could live in the house . and he now is avoiding us for weeks and has not refunded us any money. He did about half the job and hasnt been back because we cant trust him not to ruin the house again. We want him to shut down his business and refund us and countless others their money who have used him. He has currently a few court battles over remodels and business transactions. Please stop this business from harming others and let us recoup some of our losses.

  • Initial Complaint

    Date:08/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/30/2023 we entered into a contract with the defendant for a bathroom remodel. The total sum paid for this project was $17,428.00. Prior to starting the project my wife and I reviewed samples of tile, and cabinet finishes in person. We also looked at types of shower doors via photos. We were under the impression that samples of other items to be used during the project would be shown as it progressed. During the work thus far, there have been numerous instances of poor work that had to be reported to the owner with photos provided each time. On multiple occasions we requested he personally come to view the problems; he never has. Photos with timeline and message strings attached for reference. (See After the placing of the tile, shower fixtures were installed. When we informed the owner, we did not like them, and did not choose them, he stated he showed us photos. We never looked at photos of any bathroom fixtures. He did not offer to remove and replace them with fixtures of our choice. When the vanity was placed in the room, it was the agreed upon finish. However, it was much smaller than anticipated, and did not have the wider drawers as we discussed. On that same day a mirror was placed on the wall that was much smaller than the mirror that was discussed. When this additional concern was addressed with the owner, his answer was I did not charge you for it. The shower was to have a wall mounted folding stool. This stool was never placed in the shower. As of today, 7/26/2023 the project is still not completed. The last communication with the contractor he stated he was waiting on a laser for the countertop; no mention of when the other problems would be corrected.

JK's Kitchen and Design Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.