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Business Profile

General Contractor

Thomas J Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/11/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted ****** ******* owner of Thomas J Construction LLC on 3/20/23 to build a deck at our home. The total cost was $10,000 with a down payment of $6000 which included the cost of materials and tax. ****** advised ** he would be completed the project in 5 days. As of today, 4/8/23 the framing is partially completed and is not to *********** Township code and the materials that we paid for have not been delivered. From the start of the project its been one excuse after another with unkept promises made by ******. One of ******** workers after dropped off at our home on 3/22/23 with no supervision, he was given nothing to do and was left on his own at our home for hours. This said worker went around my home which I have video of, pulling out my perennial plants out of my flower beds and re-arranging our personal property outside of our phone. Thank you. Regards,*** & *******************

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