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Business Profile

Motels

Budget Lodge Warren

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motels.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Their is gas fumes inside and outside room 14.

    Business Response

    Date: 02/16/2024

    Thank you, for informing us of this complaint. Our site is heated by gas and electric, we have the gas that comes from our gas wells on our property and many times if its windy the gas smell comes also from the one block up the road from the refinery and from the gas treatments. We will take every effort and precaution for the safety of everyone.  we thank the person that complaint but we assure them that we are always taken the necessary steps to make sure we do not have any issues on our property. 

    Thank you for your time and understanding. 

     

     

     

    Customer Answer

    Date: 03/01/2024

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



    [To assist us in bringing this matter to a close, we would like to know your view on the matter.]



    Regards,



    **** *******

Budget Lodge Warren is NOT a BBB Accredited Business.

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