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Business Profile

Health Care

PA Thrive Partnership

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2024

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It was a pleasure speaking with you. My name is ********************************** i live at 1089 cedar
    Ave ****** PA I'm not sure about the date my problem started with ******************************* and her
    supervisor *********************** i have been with this company for a very long time as a patient
    because I am HIV positive and I have been getting food vouchers for a long time with no
    problem and getting help with my bills but since my Case manager retired from the job I end up
    getting a new case manager which is ******************************* and from day one she has been
    treating me like I am one of her children now i have to put in for her to send me a food vouchers
    so I requested it on the first of the month and she put in for the food vouchers and it's supposed
    to go in the mail to come to me,but she decided she would hold it and bring it when she comes
    to do my yearly paperwork the company is pa thrive and partnership and they are located in
    claroin pa I'm not sure about the address because I never been there i only get my service from
    them like my HIV Doctor *********** and my medicine to help me stay healthy and not get
    *********************** is trying to blackmail me saying that she won't help me with any more of my bills or
    anything else if I don't get a apartment that is suitable for me i live in a house where I am
    comfortable i have a big yard where my pitbull can run around and I don't want to move then
    ******************************* said that she wants me to get a payee which I don't need i have been
    managing my money all of my life from the age of 15 when I had my first child but to get to the
    point of it all ******************************* supervisor *********************** take ******************************* side no matter
    what she does my phone number is ************ and the phone number for the company is
    ************* thanks for your help sincerely ***************************

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