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Business Profile

Hair Styling

Tossed By Tee

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Styling.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Incident Date -03/07/2023 On the above date I was scheduled to get my hair serviced by a woman who is in charge of TOSSEDBYTEE. I had booked my appointment and showed her a reference photo of what I wanted. She stated that she was able to complete this service and I was given a set price of $130.00 with an additional $50.00 prior deposit. After booking and receiving a confirmation text stating the original price, she up charged my remaining price to $170.00 due to her mistake of booking. She claimed that my appointment was outside of her "sale" date. I still continued to go through with my appointment due to me having paid a $50.00 nonrefundable deposit. After the appointment, the stylist put my hair back to where I was not able to see it in its normal form. The stylist also didn't have any full length mirrors in her shop in order for me to see all angles. When I got home I was then able to see all sides of my hair and that's when I was able to see the mistakes that the stylist had made. I then reached out to the stylist the next day and told her of my concerns. I also noticed that in the booking process, the stylist booked my hair for a style referred to as "SHmedium Locs" and I was given "Large/Medium" hair. After reaching out she then calls me demanding the this is what I asked for and told me that I can't compare her work to the reference photo that I showed her multiple times prior to service. I asked for her to accommodate me and she refused. I paid her $50.00 via card and $120 via cash due to her only taking cash payments at the end of service.

Tossed By Tee is NOT a BBB Accredited Business.

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