We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Digital Advertising

eLocal.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.57

Average of 75 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jeff T

    Date: 10/25/2024

    E Local has been a benefit to our law firm and I would recommend other give them a chance to see the type of business they can help create for you

  • Chase S

    Date: 10/23/2024

    Elizabeth at elocal is the best! quick responses. Informed. gets you connected with what you need quickly and watches marketing and gives recommendations. Elocal is also good at crediting bad leads and getting good leads

  • Tony S

    Date: 10/23/2024

    Luice is great!!! Always got our back!!! Would recommend it to anybody!!!

  • Benny V

    Date: 10/23/2024

    Shel does a real good job always helps me when im having problems with Elocal im so happy she always there when i need her

  • Nail G

    Date: 10/23/2024

    I have been working with Shalamar for about two years now. She is very kind and knowledgeable. I am really happy to work with her.

  • Hannah W

    Date: 10/23/2024

    ELocal is a great company to work with! They are responsive, courteous and provide quality service leads for our business. We appreciate their assistance with our business so much! Thank you guys!

  • Vuqar M

    Date: 10/23/2024

    We have been using E-Local's pay-per-call platform for our appliance repair business, and we have encountered a concerning issue regarding one particular call. A recent call (ID: ***************** was transferred to us, and despite the customer being informed that our technicians speak fluent English (in addition to other languages), they insisted on having technicians who speaks only English. This raised a serious concern, as such discriminatory language and preferences should not be toleratedespecially in a diverse country like *****************. It is disappointing that this call was validated by E-Local, and we were charged for it, despite the customer clearly fixating on unacceptable and discriminatory reasons for not proceeding.We find this charging practice not only unreasonable but also damaging to the integrity of professional businesses. This is not the first instance where we have been charged for unqualified leads, and we request full compensation for all similar calls that have been unfairly billed to us.We hope E-Local will take this issue seriously, as it raises concerns not only about billing but also about the standards we all must uphold in promoting diversity and fairness in our business dealings.Furthermore, it is worth noting that some of E-Local's newer customer service agents seem to be inadequately trained in their duties, which directly affects the platforms reliability and negatively impacts our business. Poor handling of such matters ultimately reflects on our reputation, and it is unacceptable that we continue to be charged for unqualified leads.Thank you.

  • Greg H

    Date: 10/22/2024

    Working with Shal has been a great pleasure! I work with several lead generation companies and E-Local is one of my favorites. Having the customer call you directly is top tier advertising. Keep up the good work.

  • Cory C

    Date: 10/21/2024

    ELocal Truly stands behind their word.They give small businesses opportunity to grow. I am proud to say this is a legitimate company thanks again ELocal.

  • Ceasar M

    Date: 10/18/2024

    ********* ***** at E-local is the best. Her customer service goes above and beyond to make sure she helps me. Returns my calls on time always! Thank you *********.

eLocal.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.