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Business Profile

Mortgage Broker

Finance of America Mortgage LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Finance of America Mortgage LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Finance of America Mortgage LLC has 107 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Kristen L

      Date: 01/26/2024

      Absolutely horrendous customer service from the store manager Yvonne. I requested gluten free sandwich that wasn’t cross contamination with the same lettuce used on the non gluten free sandwiches. She responded in a rude manner that she cannot use a different lettuce and told me to eat somewhere else. I’ve never experienced such disrespectful behavior from a restaurant. My child has a gluten allergy.

    • Sandy M

      Date: 07/11/2023

      Worst Business Experience in all my 65 years! Rampant incompetence and disorganization! TOTAL LACK of CUSTOMER CONCERN. Loan Officer simply a messenger to try to smooth over all the misinformation. No Process or Procedures. Contacted them in Feb- they missed end of April, May close dates and did not fund until 6/3! Constant paper chase too often find Not Needed! Lots of Equity in my home? excellent credit (738)? verifiable income? 65? WORST NIGHTMARE BUSINESS TRANSACTION EVER!!!! At one point wanted two people to swear my deceased wife of Four years never was married to anyone else nor had kids!!!! (I couldn’t make this up!) then decided not necessary. Notary had to come out twice on regular papers because he missed a couple pages!!! Why you ask didn’t I go somewhere else? Because once you start this nightmare you are pretty much committed- you will have already sent them a forest or two of useless paper! Your appraisal and some other docs will expire and you will have to pay Again for these! ***AAG is now part of FINANCE OF AMERICA***** RUN!!!!!! AWFUL EXPERIENCE!!!

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