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Business Profile

Title Insurance

Title365

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Title Insurance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Title365 organization was used to close my Heloc Loan with Lakeview Loan Servicing August 25th 2024. My original ********** of Attorney Document) was required and was received by Title365 for recording. My original document was supposed to be returned to me and has not been returned to me as of yet and today is November 1st 2024. Everytime I call oe email I get a different reply. My last email indicates my document had to be re-registed and a note has been added to return original to me. This is unacceptable practice and timing handling of a legal document that is needed by me to handle other legal affairs. I would like *** to asdist me with receiving my original document expediously and return all fees asdociated with untimely recording practices.

Title365 is NOT a BBB Accredited Business.

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