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Business Profile

Transportation

Student Transportation of America

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Student Transportation of America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Student Transportation of America has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Student Transportation of America

      200 Kendall St Coraopolis, PA 15108-3952

    • Student Transportation of America

      201-281 Chessrown Ave Gibsonia, PA 15044

    • Student Transportation of America

      1806 Scenery Drive Elizabeth, PA 15037

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/31/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Our bus driver is medically and mentally not equipped to drive a bus with school aged students. The bus garage is refusing to add cameras to the bus or add a bus monitor. I have spoken to them multiple times and sent them the messages from another parent. (also attached here)They agree the driver was wrong, but not taking any measures to correct the issue. The bus driver is acting out of control and yelling at students, and parents. Mistreating, and scaring children It's so bad, another parent messaged me, concerning the safety of my children. From what her son had told her (8th grader), about how the bus driver is treating my children. They are 5 and 8 years old. The driver had a heart attack and had a stent put in and was back driving the bus within 2 days.(Please request medical clearances, I called McKeesport Hosptial, and they stated that there should be no driving within 2 weeks of having a stent put in) If this is the case, then she has been driving a bus full of children, not medically cleared.This would be the bus garages lawful requirement to make sure all their drivers are medically cleared before returning to work, after medical incidents. Therefore, the bus garage and the driver are knowingly putting all minors on that bus in harm's way.STA- Bus #**.

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