Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/04/2025

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid Mr. ********************** $180 upfront to build a "custom cabinet" around my new dishwasher. This was flooring pieces that he stood up and tried to s**** together to make them stand up. I caught him right before he cut 8" off of my custom butcherblock because the dishwasher was smaller. He did not make a frame and did not finish what he did start and then screwed into my butcherblock to try to do whatever it was to get it to stand up. There should have been a frame and the butcherblock just placed on top, the way the existing one was. To replace this would cost at minimum $600. In the interim, Mr. ********************** had looked at my dryer and I paid him upfront for a part and additional labor to install the part He never got the part and I bought a new dryer and asked him for the$80 back and he wouldn't give it to me. I contacted him over and over again and to no avail. Most recently he said he would finish the "cabinet" but needed two days. That was two weeks ago.

  Business Response

  Date: 02/06/2025

  Code No. ************* 
  To whom this may Concern

  
  1st of All I'm Not A Contractor, more Like A Handy Man. 
  
  This women states that she paid upfront, (Lie no, 1), The old cabinet for dishwasher was destroyed by her grandson, You should have seen what he did to the rest of the house. All I did was Resurface the old cabinet, I used some flooring that she had. Screwed it to the old frame top and bottom. Then trimmed it to cover the screws, The dish washer was the same size (Lie no.2). The butcher block was the top of old cabinet. I did not do Anything to it. (Lie no,3) This All took place 2 years ago.  Dryer is (Lie no 4) I cleaned lint from Exhaust hose, (Lie no. 5) for $10 for dryer.

  
  The dryer was older than I Am (born in ****) Also Honorably discharged Vet.
  
  She doesn't tell you about all of the other things. Replaced door k**** with dead bolts front And back door, fixed 2 interior doors. Repairs to her shed, 
  All in all when I was done she gave me a big story about her divorce And Losing her Job. she wanted me to take things in trade that I did not want.
  I left with $120  half of the money came from her daughter. They were happy with my work. I don't know what her problem is and don't care.
  What is this disputed $280 tell her to send to me. 
  
  

  Customer Answer

  Date: 02/07/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  First of all, my grandson was 2 if this was two years ago.  He did nothing to the cabinet. What kind of scum lies about a baby? It was one year ago,  the dishwasher was not the sane size.  I would  never offer to sleep with anyone in trade, least of all him - every time he came to my house he had the same dirty clothes on.  I DID pay upfront, and he never touched anything but my dishwasher. He is a liar and my daughter will tell you.  She was actually afraid of him and didn't want to be left alone with him.  He screwed into the butcherblock and ruined it, didn't build a cabinet, and didn't finish the job.  I did not give him flooring.  
  
  Regards,
  
  ******* *******