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Business Profile

Billing Services

Quick Med Claims

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Billing Services.

Complaints

This profile includes complaints for Quick Med Claims's headquarters and its corporate-owned locations. To view all corporate locations, see

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Quick Med Claims has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/28/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My son had a ski accident and we used ****** ambulance to transport him to the hospital. Quick Med Claims does billing for ******** Ambulance. We paid $1,130.29 bill in April, and then our insurance company (*****) also paid it in June. Quick Med Claims has to repay us per Run Number (acct#) ******** (***************************** is a patient and my son). We called Topton and Quick Med Claims to get a refund and they are being evasive to pay. They say they will refund in 30 days, then they said 60 and now 90 days. We called them several times: June 28, then July 26 (*********), then July 28 (***** - she was 7/28 rude!). They promised to resolve, for a supervisor to call us back, and they never have and never do. We also called ******* Ambulance at ************ and talked to **** (supervisor) and he said it is not OK and he would call us back (but still did not). Why? This is our money that we need and they are just not paying us what is rightfully ours. This is a scam and terrible practice. Please help us to resolve this fairly as this is a TERRIBLE, rude and misleading company with horrible customer service. Thank you.

      Customer Answer

      Date: 08/12/2023

      They just sent us a check, so we can close the claim.  thank you.

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