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Business Profile

Auto Repairs

Wrenches

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/05/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 05/29/24 ** went to wrenches for freon for my car a/c. The mechanic said you dont want to lose $100 if it leaks out and persuaded me to consider a compressor even though I really didnt have the $894.74 As I was paying the mechanic said by the way your fan blower k*** only works on high and thats between $200 and $300 more . I said no. I purchased the resister part fo $8.00 and put it in myself . Several weeks go bo by and the a/c is intermittently blowing cold air . I return on11/05/24 they claim the checked it and came back and said you temperature thermostat k*** was in the middle position between cold and hot and thats was the answer I got . I said do think im some kind of idiot to believe that . I had my heat on before I got there because it was chilly . They were trying to to use that excuse as to why the a/c wasnt blowing cold air . I told the that was a poor excuse and to get out of my car . The part is under warranty, I want them to honor the warranty or give me a refund for the ridiculous excuse for not replacing the compressor.

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