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Business Profile

Pest Control Services

Critter Control of Delaware Valley

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Steve001

    Date: 04/22/2024

    This company is a scam! They also go by the name of Critter Control here in ************, **. This ** address was on our contract. On December 8 2023, Critter Control sent a sales guy named *************************. He was here for 40 minuets assessing the situation and said he would get a quote to us. Over a month went by with us trying to reach him. No response. Finally I called to speak with a exec from the company and someone named ***********************, the Regional Customer Relations Lead for the North East spoke with me. *********************** finally got ************************* to send an estimate. He wanted close to $3000 to install a few cages around openings in the property where the raccoons were likely entering. It was ridiculously high, but we desperately needed to get them out, and were promised they would help. They asked for a $1700. deposit which we paid.Then ***** disappeared again! After 2 months of no response, I finally called *********************** again and she got ***** to finally send someone. They installed one tiny cage, for a small squirrel, that was it! There was a major hole which ***** said at the estimate was likely the main entry for the raccoons, and was most important to cover. This was never done. Then ***** then told us he wanted the electric company to cover the main service wires, running next to the house. The wires aren't close enough to the house to interfere with what they needed to do, but we complied. That took a couple of more weeks to have done. This was in March. Again ***** has disappeared! Three weeks ago I called and spoke with *********************** again. She said she call him and get back to me. After speaking with her, ************************* called back and said someone would come out the following week. Three week later and we have not heard from ***** or ******. We want a full refund from this fraudulent company and ************************* and ****** should be fired! We hope we can avoid suing Critter Control in small claims court, but they are leaving us no choice.

Critter Control of Delaware Valley is NOT a BBB Accredited Business.

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