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Business Profile

Dolls

Gaietyy Handmade Dolls

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dolls.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/29/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is a copy of my order from Gaietyy down below. I sent an email on December 21 to ask about my order and again on December 24 but never heard anything back. I cannot track this order it goes to a default page. I would appreciate your help in finding out if this is a real company. GAIETYY Order #***** Order date: December 12,2022 11:36pm 1 Handmade Waldorf Doll - Karen Clothes+Doll $39.99 1 Handmade Waldorf Doll - Christine Clothes+Doll $39.99 1 (New) Handmade Waldorf Doll - Stacy Clothes+Doll $39.99 Your order is confirmed We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status. other • ************* Tracking Order update Subscribe the order updates by leaving your phone number Get shipping updates by text Customer information Contact information ********************* Payment method Credit Card-$107.97 Shipping address ***** ******* **** ******* **** Virginia Minnesota ***** United States ********** Billing address ***** ******* **** ******* **** Virginia Minnesota ***** United States ********** Shipping method Free Shipping-$0.00 Continue shopping Need help? Please contact us: gaietyy@*******.com Refund Policy Shipping policy Privacy Policy Terms of service 1 Handmade Waldorf Doll - Karen Clothes+Doll $39.99 1 Handmade Waldorf Doll - Christine Clothes+Doll $39.99 1 (New) Handmade Waldorf Doll - Stacy Clothes+Doll $39.99 Scroll for more items Subtotal $119.97 Discount - $12.00 Shipping Free Total

  • Initial Complaint

    Date:12/14/2022

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with the company Gaietyy on 10/2/22. I received shipping number ************* on 10/19/22, but this is an invalid shipping number. I am unable to track shipping and have not received my item or any further information. I messaged them on 11/14 asking for updated shipping information. They said I would receive my item before the end of November and they would pay for shipping. My item never came. I have reached out three additional times and heard nothing back.

  • Initial Complaint

    Date:10/04/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered these “HandmadeDolls” which are again being advertised on ********. It’s a scam. I paid for two of them and never received them! Many many people are being ripped off. I wish I could download the site! I’m telling as many people as I can but I don’t know how to get them! It was an online order through ****** I think. I ordered them for Christmas last year! Someone needs to stop them. The **** ******* have also been on ********. Their advertised as Gaietyy Waldorf Handmade Dolls and they made designs! Pleas help us!!!

Gaietyy Handmade Dolls is NOT a BBB Accredited Business.

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