Reviews

Review Details

• Review fromJustin C

  Date: 08/15/2024

  1 star
  Hello my wife bought a used car from Thompson toyota Oct of 2022. As Time goes on we noticed the car crab walking, much more wrong with the car and after scanning the bar code on the car 2 accidents came up and the carfax showed blank on one repair of the car and the other wasn't on it at all. We payed ****** for this car come to find out it is only worth ******. Now ****** and change. We told them the car wasn't safe they offered us the ***** and was offing to me we didn't know the price of the car till way after and hidden issues. They won't take it back at all they talk to us like we are nothing. ******** care my foot with these guys they argue and tell u ur wrong and threaten u with lawyers. Over and over. The car is auto fraud and they don't care toyota usa was contacted numerous times as well couldn't help at all we where told. They keep trying to put it threw lemon law but it is more then that it is fraud. We just want the right thing a car that us of equal value and not a lie for what we payed for ** for ur time and concern. Be ware of these guys as well scan the bar codes on cars guys. They only do what is right after fighting with them and proving them wrong even then it isn't worth it at all

• Review fromScott P

  Date: 05/31/2023

  1 star
  This dealership is corrupt! I introduced them to a special model being produced by Toyota well over a year ago. I spoke with a Sales Manager, Paul H****, who knew nothing about the vehicle. I offered to put down a deposit, but was told by him that they would not take deposits until the Model number was known. I brought the dealership and Paul H**** the Model number and pricing sheet the day it was released, and got what was supposedly the first Vehicle Buyer's Order for that car that same day, signed by Mr. H****. Later, when following up on the vehicle, another sales person claimed to me that I was "6th on their list", so I went to speak with Mr. H****. After a brief discussion, he assured me that I would be the first person contacted if they got one of the vehicles. The dealership was allocated that vehicle today, May 31'st... and now they're reneging on the agreement. I contacted the Sales Manager, Paul H****, who said he'd "check on it." When he called back, he claimed that it was being sold to "someone coming in", but wouldn't confirm whether it was a customer or someone associated with the dealership, and then claimed he "knows nothing about it." He also claimed that he never told me that I'd be the first in line, nor that I was the first Vehicle Buyer's Order created for the vehicle. Paul H**** is a liar, and this dealership should be avoided at all costs!