We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Erectile Dysfunction

Oak Hills Medical Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Erectile Dysfunction.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/04/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Signed an agreement for payment. The procedure didn’t work and I can’t make a payment to the company moment funding . They don’t answer the phone I have emailed them with no reply . I had 0% agreement for 24 months and they don’t answer the phone I want to pay the loan but have no place to make payment .

    Customer Answer

    Date: 01/05/2024

    Moment funding the co that provided a finance through oak hill clinic . I was given 2 years 0% interest on the procedure . I have emailed and called several times to pay off the loan . No answers the phone or replies to email . I don’t want my credit destroyed or pay ridiculous interest . 

  • Initial Complaint

    Date:08/29/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Per *** Sports radio FM **** advertisements: Oak Hills MEDICAL Clinic at 2100 Keystone Ave. Suite 300, Drexel Hill, PA 19026 (******** County Hospital) Original (written) agreement: Initial Doppler Ultrasound Free, 6 x Acoustic Pressure Wave (APW) treatments, + 6 additional treatments, plus additional medication, plus additional treatments available at $100 / treatment. Adjusted (verbal) agreement: 10 x (APW) treatments, 8 additional treatments (since advertised medication not available due to “non-available prescriber”). Actual treatment obtained (between 2/2/23-4/13/23): 10 x (APW) treatments, 0 additional treatments, 0 medication (as advertised), 0 x additional (APW) treatments available as/if needed ongoing indefinitely at $100 / treatment. As of 8/9/23, attempted to schedule additional treatments (since original treatments seemed at least moderately successful) determined that the Clinic was permanently closed. NO OTHER TREATMENT FACILITY AVAILABLE IN MY IMMEDIATE AREA. Total paid: $2000 down, plus $2000 after two treatments = $4000.00 (“discounted from $9700.00”). ***Original signed agreement available upon request.

  • Initial Complaint

    Date:07/18/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was going weekly to get treatments that cost $6700.00 total. I went every week and then all of the sudden the phone numbers didn't work the website no longer exists and not I have a line of credit to pay and no place to go for treatment. I think they played on the hope of men to help them with their problems and we were willing to try anything, pay anything.I have no idea what to do as far as continued treatments .. could be a whole scam?

  • Initial Complaint

    Date:07/18/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** Treatment services not provided.

  • Initial Complaint

    Date:06/16/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went there t see about treatment for ** I was suppoesed to get 12 treatments witch they aranged financing for of 5700.00 dollars after 4 treatments I came for my 5th treatment and it seems like they skipped town 6 other men showed up for there apponintments the door was locked and no one was there have tried calling multipletimes and there is no answer. They had aranged financing through ***** witch is ***** ***** **** in GA. witch seemed like they may be part of the scam.

Oak Hills Medical Clinic is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.