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Customer Review Ratings
Average of 174 Customer Reviews
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Review fromWilliam N
Date: 07/10/2025
5 starsThey really show concern for your problems and make you feel confident the trouble is being taken seriously and care of so you dont have concern about the future. I have used them a few times and I am very pleased with the results of their work.
Lancaster Plumbing & Heating Co., Inc.
Date: 07/14/2025
Thank you for your feedback, *******! We appreciate your confidence in our team and your continued business!Lancaster Plumbing & Heating Co., Inc.
Date: 07/29/2025
Thanks for your review, *******! We are grateful to have earned your confidence and continued business. We appreciate the opportunity and look forward to serving you again soon!Review fromJoyce K
Date: 06/06/2025
5 starsWe discovered a leak in our air Conditioning line. I called and they told us they would send someone out as soon as a technician was available. ****** arrived in a timely manner and discovered the issue within minutes of being here. A mouse had chewed a hole in the line. He fixed the problem and we were up and running again.He was very professional and knowledgeable of his jobLancaster Plumbing & Heating Co., Inc.
Date: 06/13/2025
Thank you for leaving ****** with such great feedback. We are glad to hear he was able to diagnose and repair your AC promptly. Thank you for your continued business!Review fromWilliam N
Date: 05/08/2025
5 starsAll I can say is outstanding!They are really customer oriented and understanding, very professional and easy to work withLancaster Plumbing & Heating Co., Inc.
Date: 05/12/2025
Thanks for the outstanding review, *******! We appreciate the opportunity. Thank you for your business!Review fromSherry W
Date: 05/06/2025
5 starsI saw my gas hot water heater was leaking a lot on a Friday evening. I called Lancaster, Plumbing and Heating on Saturday. They sent ***** to my house to service the problem. He did a really good job explaining everything and providing me with different options. He was very professional and knowledgeable of the job. He cleaned things up really good after replacing hot water heater. When he was done explained everything he had done. Would recommend Lancaster Plumbing and Heating to anyone.Lancaster Plumbing & Heating Co., Inc.
Date: 05/08/2025
Thank you for the great feedback, ******! We are glad that ***** provided professional and knowledgeable service for your water heater replacement. We appreciate your business and recommendation!Review fromBrenda K
Date: 05/01/2025
5 starsOutstanding service and **** was very knowledgeable about our electrical work.Lancaster Plumbing & Heating Co., Inc.
Date: 05/05/2025
Thank you for the feedback, ******! We appreciate the opportunity to assist with your electrical work. Thank you for your business!Review fromLynn P
Date: 04/24/2025
5 starsKnowledgeable, efficient and friendly. Did all the work with excellence and cleanliness. I am very satisfied I used this business for my repairs/replacements. Highly recommend.Lancaster Plumbing & Heating Co., Inc.
Date: 04/28/2025
Thank you for the positive feedback, ****! We are glad to hear our technician performed the work with excellence and cleanliness. We are grateful for your business and look forward to serving you again!Review fromVioletta S
Date: 04/21/2025
5 starsHad a wonderful experience when my water heater stopped working Easter Sunday. I used the chat feature on Lancaster Plumbing and Heating's web site and requested service on Monday. Promptly at 8AM I received a call getting me set up as a new customer and confirming my issue. Within an hour a technician was at my home. ***** explained everything throughout the process and about 2 hours later, I had hot water on the way. Both ****** who called me and ***** the tech, were fantastic!Lancaster Plumbing & Heating Co., Inc.
Date: 04/22/2025
Thank you for sharing your wonderful experience, ********. We are glad our team was responsive in addressing your water heater issue. Thank you for the opportunity!Review fromJoyce K
Date: 03/29/2025
5 starsDerrick arrived in a timely manner on a late Saturday afternoon call for a leak with our water heater. He resolved the problem very quickly. He was professional and courteous. I would recommend lancaster heating and plumbing. We have always had great service with them.Lancaster Plumbing & Heating Co., Inc.
Date: 03/31/2025
Thank you for leaving ******* and our team a great review! We're glad to hear your water heater repair was handled quickly on a Saturday afternoon. We appreciate your recommendation!Review fromCD D
Date: 03/27/2025
5 starsRyan came out for a scheduled visit to check HVAC unit. Very friendly, professional and courteous. I’m confident the work is done right and they provide excellent customer service! I would recommend Lancaster Plumbing & Heating to anyone.Lancaster Plumbing & Heating Co., Inc.
Date: 04/02/2025
Thanks for the excellent review! We're glad **** provided friendly, professional, and courteous ************* Thank you for the opportunity!Review fromJeffrey S
Date: 03/19/2025
5 starsAlways great service from LPH! Technicians are very knowledgeable, polite, friendly, and respectful.Lancaster Plumbing & Heating Co., Inc.
Date: 03/20/2025
Thank you for the great feedback, *******! We're pleased to hear about your experience. Thank you for choosing Lancaster Plumbing & Heating!
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