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Business Profile

Paving Contractors

Allied Asphalt LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/06/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Allied ashplat paved our driveway last fall, after about three weeks the driveway began to sink. Over the course of the winter and spring months it only got worse. The owner, **** came out and said that they would warranty the driveway. They came out torn up half the driveway and left give no indication when we would finish the job We were quote and paid for ($11750) for the old driveway to be torn out, new stone put in and 3" of new blacktop put in. There was no new stone and only 1.5 inch of black top originally put in.I have tried calling and reach for over 2 weeks and no answer. I ultimately paid someone else to reinstalled the stone. When I reached out to get an approx date for repaving.....I get no answer. Allied has a warranty that was not honored as well as the job wasn't done to the specs that were stated.We just want our driveway fixed/repaired

    Business Response

    Date: 07/13/2023

    went out to *******’s property,(job site)to  fix the concern that he was having. ******* was happy and it was resolved when issue was fixed he said he was going to call BBB to drop the complaint. went out and met ******* again he also signed a contract saying he was happy and resolved He said he was going to call BBB for the second time and dropped a complaint. Allied called bbb july 11 as of then the complaint was not dropped. 

    Customer Answer

    Date: 07/13/2023

    As of right now everything was handle. Speaking with **** - he had mentioned that the driveway would be repaved, which it was and sealed per our conversation. WIth the being said - it appears that there are areas that are less than the 2.5" of asphalt that was quoted per original quote. Also when **** came out to seal coated the old portion there were areas of the driveway that were begin to sink (driveway was repaved +/- 3-4 weeks)  See pictures attached.

    Speaking again with **** - he said that he would be back out of repave everything in the springtime of 2024

    At this point everything has been handle enough to remove the complaint. If the repaving in spring of 2024 doesn't happen than a complaint will be submitted again

    Thanks 

    ******* *******

Allied Asphalt LLC is NOT a BBB Accredited Business.

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