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Business Profile

Lawn Maintenance

Perennial Green Lawn Care, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Perennial Green Lawn Care, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Perennial Green Lawn Care, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/20/2023

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We received a bill from Perennial Green Lawn Care around July of 2022. It claimed they performed a lawn care service on 04/19/2022 for $46.64 and another lawn care service 06/09/2022 for $49.64. A total of $93.28. We advised them we had not contracted for the service, not asked them to perform the services for this year, and in fact were not even home in April 2022. We advised we were not paying for any alleged service as we in fact don't know if it was even delivered, and we never requested these services. Since that time, we have received a number of late notice billings and I tried to call the company, no response, left messages, no response and we again just received a late bill notice. The phone call results in a comment they are closed for the winter, leave name and number and they will call back. We never receive a call. We simply want them to stop harassing us with late bills we do not owe and which we have no intention of paying. Very unprofessional conduct by this company.

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