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Business Profile

Pizza

Italian Village Pizza

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Italian Village Pizza's headquarters and its corporate-owned locations. To view all corporate locations, see

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Italian Village Pizza has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Clifford s

      Date: 09/13/2024

      Clifford s

      Date: 09/13/2024

      I dont normally write many reviews but i feel like I have to. I order some pizza,a sub and breadsticks on 9/9/24. Anyone the girl that took the order super nice and customer service was great. I get my food and not only was my sub made wrong, but i never received the breadsticks. Anyway after working 14 hrs i was fuming. I called back the guy I talked to was very nice, respectful , apologized made it right by refunding part of my order and remaking it. Anyway I decided to order again on 9/10/24. I order online to pick up and the pickup time said 25 mins, and by the time I got there it was 30-35 mins, so right on time. I walk in and tell them im here to pick up an online order and the girl says another 20 mins or so. Im like wait, it said 25 mins online and im here 10 mins late and youre telling me another 20 mins? I wasnt nasty, or rude i was just confused. anyway the guy making the pizza dough chimed in, "different guy than on the previous night" anyway he chimed in and in a nasty rude voice " umm sorry we got busy you heard her it will be another 20 mins" Then I replied more stern and said well it didnt say that online and it isnt my issue you got busy, you should probably fix that so customers arent waiting extra time when its going to be wrong and cause more of an issue especially if its 20 mins. I can see 5 mins but I was already 10 mins late picking it up. Anyway he replied back with " not my problem? and rolled his eyes like a 5 year old. I then looked at him and said I seen your little eye roll and I didnt appreciate it,, and said umm no i didnt.i will not be blantanly disrespected like that, . he got quiet and I waited and got my food and left, nothing wrong with my order but the guy was a complete unprofessional worker and i will probably never go there again, my wifes business orders ALOT from there and my business was beginning to but no longer will i or her business order from there. You probably wont read this but hopefully that worker gets fired!!!




      Italian Village Pizza

      Date: 09/14/2024

      Not my store in *********

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