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Business Profile

Auto Repairs

Deimler's Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/20/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At the end of the season of 2022, one of your employees picked up my mower from my mother's house for deimlers father to work on. When I went to pick it up in January, I was told my the father that works on the mowers that that employee has been terminated because of issues that happened. I was told that he also made the mower worse my loosing the seat which protects everything underneath that, and it was sitting out in the weather for the past 7 months. When. I went in to pick it up and take it to another place in January and Feb, I was told that I could not take it out because he has put something on it, dis not have a price for me, and he was waiting for another part over the next few weeks. This was one of the worst decisions I made to bring this mower here so I do need my mower back working, with a new seat or something as far as reimbursement.

    Business Response

    Date: 06/15/2023

    The Facts 

    Mower was dropped off by **** ******'s father & asked ***** to fix it cheap.  ***** was not an employee.  It was over *****'s head to fix.  ***** stopped coming around so mower wasn't done.  I just fix cars.  This was a favor to *** *****(father) to save him money.  ***** left mower in pieces.  My father who repairs mowers jumped in to finish.  He finished the mower.  This mower has been finished for a while.  March - 23.  Father *** was told.  He said don't worry about it.  Said his son was a trouble maker.  I still work on all of ***s of vehicles.

    6-12-23

Deimler's Automotive is NOT a BBB Accredited Business.

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