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Business Profile

Credit Union

Widget Financial

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Widget Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Widget Financial has 2 locations, listed below.

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    • Widget Financial

      2154 East Lake Road Erie, PA 16511

    • Widget Financial

      PO Box 328 5 Grant Street North East, PA 16428

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/17/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been a client at Widget Financial. I have had a savings account with this Credit Union. The credit union will not give me a checking account and has taken away my online access. I have been with this credit union for 3 years. I was involved in a scam over 3 years ago. I am not involved in the scam anymore and I broke all ties with the person that caused me the trouble. All I ask for is a checking account and my online access to resume.

      Business Response

      Date: 02/27/2024

      Widget Financial is in receipt of the above reference complaint.  After an investigation we corresponded with our member to address their concerns and account transaction history.  As of this date, Widget Financial considers this matter resolved.

      Customer Answer

      Date: 02/27/2024

      ** ******* ****** ** ******** **** ***** ********* **** ********** ** *** ********** *********  ** *** ***** *** *** ****** ** ****** ******* ****

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ****** ********

    Widget Financial is NOT a BBB Accredited Business.

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