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Business Profile

Gun Dealers

Top Firearms Supplies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 30, I bought hard to find ***** Krag ammunition from Top Fire Arms Supplies at ************************************. I used their website to purchase the ammo, (**********************************), I bought 100 rounds of ammo for $225. Payment was only through PAYPAL, friends and family because PAYPAL does not support ammo sales. The purchase was to an employee, *****************. There were several ******************* listed, so I chose the first name, unfortunately it was a fraud through email: ***************** The actual supposed employee was ******************** at Global email.com. The invoice number was *****. I have tried to contact their sales department via email: ********************************* They have not responded to give me a status of the sale. I contacted my bank, USAA out of ***********, ** and initiated a stop payment for December 1, 2023. Unfortunately, both transactions for $225 went through on December 1st. I contacted my bank on December 04, 2023 to try to stop payment, but could not. I filed a dispute to the two transactions that went through PAYPAL. I have ten days to see what the bank can do. I have contacted the website and used their chat system without response from ******** or anyone else. I sent a contact request on the supposed purchase and verification of funds transfer for invoice# *****. There is no phone number for this alleged business and my current web search shows that the site is probably fake. I would like the local **** ** BBB to look into this website and address to stop these fraudsters or if legitimate, make the store owners live up to their sales agreements. Thanks for your help, ***************************, *************.

Top Firearms Supplies is NOT a BBB Accredited Business.

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